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Good to know.

How are rooms priced?

Monthly master room rent is AED 5,000 per room. Sharing rates are per bed.

When can I pay?

Submit your booking and the team confirms real accommodation or supplier availability, any deposit and final price. You can then pay using enabled payment methods from My bookings.

Which payment methods are supported?

Debit / credit card, cash, bank transfer and BOTIM Pay. Card payments require activation. Manual collections and transfers remain unpaid until verified. Only use corporate bank or approved BOTIM instructions provided for your booking.

Can I cancel or reschedule?

You can cancel or request rescheduling at least 24 hours before your first booked service, using Dubai time. Replacement dates depend on availability. Paid cancellations require separate refund reconciliation.

Can I extend my stay?

Confirmed room bookings have an Extend stay option. The extension is a separate booking with an additional charge and availability check.

How long is a full-day car service?

The website uses up to 8 hours from your selected start. Overtime, tolls, parking and extra stops are quoted separately. SLK has one guest seat with a chauffeur.

How do combo savings work?

Combine different categories: rooms, transport or international tours. An eligible combo receives 10% off the service subtotal. Quotes are provisional until confirmed. Removing a category removes the discount; multiple transport services alone do not qualify.